by Captivea - SugarCRM Advanced Partner

Need a way to have customers sign a receipt or for project managers to draw a mock-up in real time right inside of Sugar? Add drawing fields to any SugarCRM module right from within Studio. Especially great when out in the field using a tablet. Signatures or drawings on the spot.

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Closed Bug? created by PCSTORM Verified Purchase 7 years ago


I do not know why the previous bug was closed - my Validate still gives and error!!!!!! Please assist urgently


  1. Captivea member avatar


    I have closed the bug as he can't be reproduced on our Windows Wamp SuiteCRM installation, this is not a problem experienced by us. We asked for your serial number two times and you didn't sent it to

    We also took time to warn Jason from Sugaroutfitters about your problem and let him check the serial.

    We can't do anything more on our side until we retrieve the serial number.

    • PCSTORM member avatar

      PCSTORM Verified Purchase

      7 years ago


      I have emailed it over 6 hours ago.....but here it is anyway (removed for security reasons) I have done a couple of reset on it, and still the same error....

      See the screenshot of serial and error (removed for security reasons) )


  2. PCSTORM member avatar

    PCSTORM Verified Purchase

    7 years ago


    We can help here. Make sure to enable php_curl on your server and open up your firewall to allow connections to

    Let me know how that goes.

    Cheers, Jason Eggers SugarOutfitters


    That all worked 100% for me!!!

    curl was the real - issue, and then a good restart of everything.... also added the firewall rules - and Validated finally - thanks

    For a novice like me this was a great learning curve….

    Thank for your advice and patience.


  3. Captivea member avatar

    Problem Solved ! After any change in PHP extension you should always reload your web server !

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