by urdhvatech

DocParser creates PDF or MS Word documents based on any record and it's related data. DocParser can be used to merge information from any module into a presentation-quality document and create an MS Word and PDF documents. The parsed document can be downloaded from both the List view and Detail view.

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#4265 - Choose relationshipdata does not work

Closed Bug? created by Reinier Verified Purchase a year ago

Hello,

On selecting a related module with Relationshipdata, the available fields briefly show, and then the 'drawer' closed again. Not possible to select a field from the available fields of the related module. Behaviour the same on every available related module for the base-module. It only happens on an On-Demand instance of Sugar. Local testinstance does not have this problem. Tested with Sugar Enterprise 9.2 (On-Demand), Sugar Enterprise 9.0(Local Install).

Kind regards,

  1. urdhvatech member avatar

    urdhvatech Provider Affiliate

    a year ago

    Hello Reinier,

    Thanks for using our add-on. Sorry for the inconvenience. It should work normally. It would be good if you can create test account and give us the access of on-demand SugarCRM instance where the issue is generated. That way we can help you better. You can send us the test account detail on our email address contact@urdhva-tech.com

    Thanks & Regards,
    Team Urdhva Tech.

  2. urdhvatech member avatar

    urdhvatech Provider Affiliate

    a year ago

    Hello,

    We have uploaded the modified package. So close the case.

    Thanks & Regards,
    Team Urdhva Tech.

  3. Reinier member avatar

    Reinier Verified Purchase

    10 months ago

    Hello,
    We're trying to install version 1.7_ondemand. However, it fails with the following message: SugarModules/UT_DocParser/generateDoc.php
    Code attempted to instantiate blacklisted class "ZipArchive" on line 26

    Please advice how to proceed.

    Kine regards.

  4. urdhvatech member avatar

    urdhvatech Provider Affiliate

    10 months ago

    Hello Reinier,

    Thanks for using our add-on. We will look into it and let you know about it.

    Thanks & Regards,
    Team Urdhva Tech.

  5. urdhvatech member avatar

    urdhvatech Provider Affiliate

    10 months ago

    Hello Reinier,

    We have uploaded the modified package(DocParser1.8-OnCloud). Please download and install it. While uninstalling the previous version select "Do Not Remove Tables".

    Thanks & Regards,
    Team Urdhva Tech.

    • Reinier member avatar

      Reinier Verified Purchase

      10 months ago

      Hello,

      I'm afraid is still stuggles with blacklisted functions. This time (version 1.8): File Issues
      SugarModules/UT_DocParser/UT_DocParserZip.php
      Code attempted to extend blacklisted class "PclZip" on line 5

      Kind regards,

  6. urdhvatech member avatar

    urdhvatech Provider Affiliate

    10 months ago

    Hello Reinier,

    We have uploaded the modified package(DocParser1.9-OnCloud). Please download and install it. While uninstalling the previous version select "Do Not Remove Tables". Let us know how it goes.

    Thanks & Regards,
    Team Urdhva Tech.

    • Reinier member avatar

      Reinier Verified Purchase

      10 months ago

      Hello,
      Thanks for the quick response. This version loaded successfully. The reason for picking up the most recent version was because the issue of call 4265 and 4426 was introduced again on version 1.6 in combination with the current Sugarversio Sugar Ent version 10.2.0.

      Testing with version 1.9 does not resolve this issue. We did do a repair. When choosing a relationshiptype in the PDF-editor, the drawer for fieldselect opens briefly and than closed again. Same behaviour as reported in the supportcall 4265 and 4426.

      Kind regards,

      Reinier

  7. urdhvatech member avatar

    urdhvatech Provider Affiliate

    9 months ago

    Hello Reinier,

    I hope you got an email which we have sent on the 24-Dec-2020 regarding this case. Please provide us the needful to look into the issue.

    Thanks & Regards,
    Team Urdhva Tech.

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