by urdhvatech

DocParser creates PDF or MS Word documents based on any record and it's related data. DocParser can be used to merge information from any module into a presentation-quality document and create an MS Word and PDF documents. The parsed document can be downloaded from both the List view and Detail view.

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#4265 - Choose relationshipdata does not work

Open Bug? created by Reinier 3 weeks ago

Hello,

On selecting a related module with Relationshipdata, the available fields briefly show, and then the 'drawer' closed again. Not possible to select a field from the available fields of the related module. Behaviour the same on every available related module for the base-module. It only happens on an On-Demand instance of Sugar. Local testinstance does not have this problem. Tested with Sugar Enterprise 9.2 (On-Demand), Sugar Enterprise 9.0(Local Install).

Kind regards,

  1. urdhvatech member avatar

    urdhvatech Provider Affiliate

    3 weeks ago

    Hello Reinier,

    Thanks for using our add-on. Sorry for the inconvenience. It should work normally. It would be good if you can create test account and give us the access of on-demand SugarCRM instance where the issue is generated. That way we can help you better. You can send us the test account detail on our email address contact@urdhva-tech.com

    Thanks & Regards,
    Team Urdhva Tech.

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