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#4146 - Version 2.06 does not load and crashes

Open Bug? created by bacpartners 4 years ago

We recently upgraded from version 7.9 to 8.0 we need to load the [Version 1.8] Sugar 8 loader compatibility as the file on our download side doesn't work. After loading the file it says that there is no database present then crashes.

  1. chall1 member avatar

    bacpartners

    4 years ago

    Capture2.PNG

    Attached is a screenshot of the error.

  2. namcorp member avatar

    Jackal Software Provider Affiliate

    4 years ago

    Hello,

    Sorry you are experiencing this issue. I have uploaded version 1.84 and you should see that available in your purchases section now.

    If possible would you be able to export any logs (sugarcrm.log) and PHP error logs? Version 2.06 should be compatible with 8 and 9.

    Thanks a lot

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