by Jackal Software

Administrators can copy dashboards from any user to any number of users, teams, or roles. Save time logging in as individual users to set up their dashboards.

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#3272 - Deployment issues

In Progress Bug? created by ssondur 4 years ago

Hi I have tried deploying a dashboard and it doesn't work until the default dashboard on the user's homepage is deleted. Is this how it is meant to work?

  1. namcorp member avatar

    Jackal Software Provider Affiliate

    4 years ago

    Hello,

    Thank you for your trial first of all. From what you are saying this isn't the intended functionality. Are you talking about the Help Dashboards? It is possible that those remain but the newly deployed dashboards should also be copied over to the user. If the deployed to user was on the Help Dashboard they should have additional Home dashboards by clicking the little dropdown on the cube icon in the upper left of the Home page.

    Please let me know if this sounds like the case. If not I'd be happy to take a look into your instance to see if I can troubleshoot.

    Thanks again.

  2. ssondur member avatar

    ssondur

    4 years ago

    Hi, I tested this on our test site and want to add it to our live site. When I do that I can create a new dashboard but when I click into it, I get the attached error.

    I had this on the test site as well but it sorted itself out within a few minutes but not having any such luck on the live site.

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