by Jackal Software

Administrators can copy dashboards from any user to any number of users, teams, or roles. Save time logging in as individual users to set up their dashboards.

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#3197 - Dashboard copy doesn't work

Closed Installation created by omolist 5 years ago

Hello, I just installed the Dashboard Copy on my SuiteCRM 7.8 but it doesn't work. I get the next URL when trying to click on the license link: javascript:parent.SUGAR.App.router.navigate("#jckl_DashboardTemplates",%20{trigger:%20true}); Could you help me, please? Thanks in advance.

  1. namcorp member avatar

    Jackal Software Provider Affiliate

    5 years ago

    Hello,

    Sorry you are having an issue with the add-on. It looks like you purchased the add-on made for SugarCRM 7 instead of the one compatible with SuiteCRM. There is a check that should have made that impossible but it seems like SuiteCRM is no longer applying that check for some reason.

    The good news is the SuiteCRM version costs less. Here is the link: https://www.sugaroutfitters.com/cart/add/728

    If you could please use this link and then you will have access to the proper version to install. Also if you can cancel the trial for the other version to make sure you don't get charged for that one.

    Thank you

    • omolist member avatar

      omolist

      5 years ago

      Hello again, I have the correct version now. And the links are working now. But when I try to create a new Template, after clicking 'Save' I get a blank page and there is no template saved. Thanks in advance.

  2. namcorp member avatar

    Jackal Software Provider Affiliate

    5 years ago

    Hello and sorry again you are experiencing issues.

    If you are okay with this I'd like to login for myself so I can troubleshoot better. Would you mind sending credentials to shad@jackalsoftware.com please?

    Thanks a lot

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