by CM & Sugar

Need to set up a numbering system to track your records? Define and add a unique ID identifier field to any SugarCRM record. Many options to define any alphanumeric format you need. Start tracking your Quote, Cases, Accounts and any other module today..

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#661 - Sequencing Add-on

Open General Question created by matoulas Verified Purchase 7 years ago

Hi,

I would like to know before purchasing your Sequencing Add-on. I am currently using Sugar CRM version 6.5 Professional Edition on-site and I know your Sequencing add-on will compatible with my version. My question is in the future I plan to upgrade my version to 7.2 on-site and would like to know that this Sequencing add-on will come with the free upgrade or it will work with the new version or do I have to purchase it separately. Looking forward to your respond. Thanks

Regard,

Matoula Senethavong

  1. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    7 years ago

    Hello,

    yes there is right now a plan for upgrading the add-on into Sugar 7.2. However, right now, we can't promise, there will be a 100% compatible version for Sugar 7.2 on-demand. We discovered already some restrictions by the back-end working with the sequencing. For sure we will guarantee you a free upgrade, once we are finished!

    Greetings,

    • matoulas member avatar

      matoulas Verified Purchase

      7 years ago

      Just curious. Does this add-on work for the Sugar CRM version 6.5 Professional Edit on-site or just on-demand? Because I am currently hosted on site. Looking forward to your respond. Thanks for your help.

      Regard, Matoula Senethavong

    • cm_sugar member avatar

      CM & Sugar Provider Affiliate

      7 years ago

      Actually there is no difference right now for this add-on. Sugar 6.7 was the earliest on-demand solution, which is not supported by us. On-site is the preferred setup because of full administration. If you wish to install on-site, it will work. However, check your permissions of your web server, because the add-on will deploy new files, which must be read and executable.

    • matoulas member avatar

      matoulas Verified Purchase

      7 years ago

      One last thing. Does it work with Windows Platform?

    • cm_sugar member avatar

      CM & Sugar Provider Affiliate

      7 years ago

      We have no hosting clients of windows right now, but there is no special Linux code within the module. It is not using any shell commands or special character signs. Therefore there shouldn't be any issue at Windows (except file permissions).

  2. iiq374 member avatar

    iiq374

    7 years ago

    Is there a Beta of this for 7.2 that we could assist with the testing of?

  3. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    7 years ago

    Hello liq,

    I guess it might take two more weeks. We are waiting for SugarCRM sharing the 7.2 codebase with us. Once we received it, we can do our tests and can start a trial. Maybe we will host an own 7.2 environment for public testing, where you can assist us and leave your feedback.

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