by CM & Sugar

Need to set up a numbering system to track your records? Define and add a unique ID identifier field to any SugarCRM record. Many options to define any alphanumeric format you need. Start tracking your Quote, Cases, Accounts and any other module today..

Includes a 30 day guarantee
Try it Now

By clicking you consent to share your profile with the developer

#2751 - Repeated Values

Open Bug? created by ferbuse Verified Purchase 7 years ago

I currently have a version of SuiteCRM 7.2.2 and the sequence module 1.3.0 but unfortunately I have created duplicate records. My account database already has more than 2000 records. First in Admin / Studio create a field called anum_c 5-character character. Second it creates the sequence in its module Secuences and performed a massive update of the 2000 registers for the field to be auto-tagged. Everything seemed perfect, however with the passage of the days I have noticed that several records have taken the same value of ANUM_C. Which gives you the vision that the records are being duplicated, that is, several records with the same account number. Could you help me solve this? I have already done several times the process of creating fields and I have been the same problem.

They have Spanish support?

  1. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    7 years ago

    Actually there is a duplicate check implemented, thus I guess it must be another type of problem. Do you have the possibility of sharing your sequence definition and accounts table? I can forward you the latest version 1.3.2, but I guess that wont fix your current problem.

  2. ferbuse member avatar

    ferbuse Verified Purchase

    7 years ago

    Ok 2.jpg

    And field definition in Studio: 1.jpg

  3. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    7 years ago

    Is there any chance of inspecting your clientes table? Right now I cant figure out, why there is such a problem

    • ferbuse member avatar

      ferbuse Verified Purchase

      7 years ago

      how do you need it? csv, excel format table?

  4. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    7 years ago

    If possible, please send me a complete export of your table (clients + clients_cstm) in .csv format to my mail address. Thanks.

  5. ferbuse member avatar

    ferbuse Verified Purchase

    7 years ago

    From Support Case #2751 - Repeated Values

    I send table from Email chentefernando@hotmail.com

    As example is ANUM C300 is repeated value.

  6. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    7 years ago

    Can you have a look, if there is also a clients_cstm table available? Your sequence definition is not matching to the given table. The column of your export is called "anum", but the sequence is linked to "anum_c", which is usually a custom field stored at the _cstm tables for each module.

  7. ferbuse member avatar

    ferbuse Verified Purchase

    7 years ago

    I send you only a Export directly from accounts SuiteCRM and not from database and field is correct anum_c equals to anum (is the same field).

  8. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    7 years ago

    Ok, I understand. Did you actually upgraded to the latest version I have sent you few days before by e-mail? By trying your sequence out and some dummy date as C300 or C999 or C1000 I can't face any error. Duplicating works great and the readonly flag prevents any direct editing. If the upgrade wont help, I guess, we will need to do a websession. I must have a deeper look within your application and check the database outputs. For that I would need direct access to your webserver for touching the existing files.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
  • "The support I received from the developer was outstanding! This plugin works perfectly with our intended project!"

    Read More Reviews