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Need to set up a numbering system to track your records? Define and add a unique ID identifier field to any SugarCRM record. Many options to define any alphanumeric format you need. Start tracking your Quote, Cases, Accounts and any other module today..

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#2523 - Duplicates occurring

Open Bug? created by jpaul Verified Purchase 5 years ago

We're using this on the Cases module, with up to 5 people entering cases during the day. Our purpose was to use this module to give us a case number immediately upon case creation, instead of after hitting Save. We're finding some duplicates happening though, which is causing problems.

  1. cm_sugar member avatar

    CM & Sugar Provider Affiliate

    5 years ago

    Hello, I need more detailed information on that bug report. When do you face those duplicates exactly? You can send any screenshot to roger.steinig@cm-sugar.org Thanks.

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