by Addoptify

This new add-on completes Sugar’s Intelligence Panel by making it possible to add dynamic reports to the Sugar Report Module.

Free 30 day trial
Try it Now

#3488 - Plugin doesn't appear to be working

Closed Bug? created by Sugabyte a year ago

Hi guys,

I've installed on an Enterprise, Version 7.8.1.0 (Build 1763). I've validated with the key (although it doesn't confirm successfully or not).

I've ran a quick repair, and logged in and out. But the reports do not appear to be dynamic in List View, or Record View. Ive tried with multiple reports (some similar to the demo video).

Do you have any ideas on what I could check?

Thanks, James

  1. Addoptify member avatar

    Addoptify Provider

    a year ago

    Hi James
    Have you added the string "$current_record" to the report?
    As a best practice I recommend creating the report with the "$current_record" as RunTime filter so you can change the value to something you know exist in you environment to make sure the report is correct before adding in Intelligence Pane.

    If possible can you provide me with a login to your environment so I can test?
    If so please send the credentials to joakim.norlinder@addoptify.com

    Br
    Joakim Norlinder
    Addoptify Team

  2. sugabyte member avatar

    Sugabyte

    a year ago

    Hi Joakim,

    Thanks for getting back so quickly.

    Yes - this worked excellently and is now working fine.
    Thank you, James.

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.