by Opacus

Full CalDAV bi-directional sync for SugarCRM. Use your native calendar on your favorite device to synchronise calls, meetings and tasks. Works with Apple (iOS), Android, and Thunderbird/Lightning.

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#3132 - Opacus Activity Sync not working

Closed Bug? created by freisinger 3 months ago

I successfully installed the Opacus Calender Sync Add-on. But I have some troubles in step 4 of the installation guide. I’m not able to find any settings menu to enter the license key…I always get an empty screen when clicking on the module in teh admin page. See screenshot of the Sugar Admin menu! i also already used the quick repair function, still not working...

Please give me some advice! Thank you!

  1. Opacus member avatar

    Opacus Provider

    3 months ago

    Hi, please can you confirm your version of SugarCRM? Thanks

    • freisinger member avatar

      freisinger

      3 months ago

      SugarCRM Professional, Version 7.7.1.2 (Build 13)

    • Opacus member avatar

      Opacus Provider

      3 months ago

      Thank you. We will investigate on this version and respond here. This may take 24-48 hours, thank you for your patience

  2. Opacus member avatar

    Opacus Provider

    3 months ago

    Hi, we have uploaded a new version. Please can you download and try? Thanks.

    • freisinger member avatar

      freisinger

      3 months ago

      Hello! Do I have to create a new purchase order or can I download the zip-file from the current purchase?

    • Opacus member avatar

      Opacus Provider

      3 months ago

      I believe you can download the new file from the current purchase. There is only one available file download.

  3. freisinger member avatar

    freisinger

    3 months ago

    Hello! Now the add-in works! Thank you! I have another question regarding the license. Do I need to purchase a license for every sugar user? That means 300 USD for every sugar user per year?

    • Opacus member avatar

      Opacus Provider

      3 months ago

      Only if you really want to ;)

      The license is valid for a single instance of Sugar - it's the same price regardless of how many users you have on the system.

      Thanks,

      Jon

    • freisinger member avatar

      freisinger

      3 months ago

      Ok, so everything clear regarding licensing! I have another question, most of the sugar calendar entries from the past are not synchronized to the iPhone calendar! Why? And can I adjust the period of time the should be synchronised from past to future entries?

    • Opacus member avatar

      Opacus Provider

      3 months ago

      You can set the historic interval in the settings page, but the more you add the more time it takes to sync.

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