Activities Sync - Meetings, Task and Calls

The Opacus Activities Sync allows for a full bi-directional synchronisation between SugarCRM and your native calendar on your favorite device to synchronise calls, meetings and tasks. Works with Apple (iOS), Android, Outlook and Thunderbird/Lightning.

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#3132 - Opacus Activity Sync not working

Closed Bug? created by freisinger 6 years ago

I successfully installed the Opacus Calender Sync Add-on. But I have some troubles in step 4 of the installation guide. I’m not able to find any settings menu to enter the license key…I always get an empty screen when clicking on the module in teh admin page. See screenshot of the Sugar Admin menu! i also already used the quick repair function, still not working...

Please give me some advice! Thank you!

Opacus Provider
6 years ago

Hi, please can you confirm your version of SugarCRM? Thanks

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- freisinger
  6 years ago
  
  SugarCRM Professional, Version 7.7.1.2 (Build 13)
  
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- Opacus Provider
  6 years ago
  
  Thank you. We will investigate on this version and respond here. This may take 24-48 hours, thank you for your patience
  
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Opacus Provider
6 years ago

Hi, we have uploaded a new version. Please can you download and try? Thanks.

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- freisinger
  6 years ago
  
  Hello! Do I have to create a new purchase order or can I download the zip-file from the current purchase?
  
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- Opacus Provider
  6 years ago
  
  I believe you can download the new file from the current purchase. There is only one available file download.
  
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freisinger
6 years ago

Hello! Now the add-in works! Thank you! I have another question regarding the license. Do I need to purchase a license for every sugar user? That means 300 USD for every sugar user per year?

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- Opacus Provider
  6 years ago
  
  Only if you really want to ;)
  
  The license is valid for a single instance of Sugar - it's the same price regardless of how many users you have on the system.
  
  Thanks,
  
  Jon
  
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- freisinger
  6 years ago
  
  Ok, so everything clear regarding licensing! I have another question, most of the sugar calendar entries from the past are not synchronized to the iPhone calendar! Why? And can I adjust the period of time the should be synchronised from past to future entries?
  
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- Opacus Provider
  6 years ago
  
  You can set the historic interval in the settings page, but the more you add the more time it takes to sync.
  
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