by Opacus

The Opacus Activities Sync allows for a full bi-directional synchronisation between SugarCRM and your native calendar on your favorite device to synchronise calls, meetings and tasks. Works with Apple (iOS), Android, Outlook and Thunderbird/Lightning.

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#2022 - Please do not bill me until sync works

Closed Bug? created by mverlage 8 years ago

I reported that the Sync function is not working from the device back to Sugar.
A response from support about a sync time delay was offered and a request to provide operating system version was requested if this was not the case. Problem persists and I sent information without a response.

Look forward to support

  1. jason member avatar

    jason

    8 years ago

    Jumping in here. Best way to ensure that you do not get charged until then is to cancel your trial. I can do that for you or you can also do that by going to your Purchases, click on the Purchase History tab for your order, and then click on the Quit Trial link on the right side.

    Hope this helps! Jason Eggers SugarOutfitters

    • jason member avatar

      jason

      8 years ago

      To clarify, you can then start another trial when your issues are worked out.

  2. mverlage member avatar

    mverlage

    8 years ago

    Thanks Jason, I quit the trial. I would have however liked to get it working. How / who can assist?

    • jason member avatar

      jason

      8 years ago

      I confirmed that it has been cancelled. Opacus will follow up here to assist.

  3. mverlage member avatar

    mverlage

    8 years ago

    Have not heard from Opacus? How do I get support?

  4. Opacus member avatar

    Opacus Provider

    7 years ago

    Hi,

    Sorry for the lack of response. We have replied to your other support ticket and will close this ticket and continue on ticket #1976

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