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#1979 - Old SAS Installation from Opacus not working anymore

Closed General Question created by madmat a year ago

Hi Jason,

several customers of ours use the SAS module from Opacus.
They all bought it as a one-time-fee product.
Now we find the price not only risen but turned into a yearly fee too.

And for some reason all the installations stopped working since Opacus isn't offering it anymore.
And nobody from Opacus has answered our calls/mails/cases from the last 3 month.

This isn't on you probably - but maybe you can point us in the direction for proper support?

Thanks a lot!

Marek

  1. Opacus member avatar

    Opacus Provider

    a year ago

    Hi Marek, I believe you were involved in the beta testing of the new module hence the perpetual license. The standard module has always been an annual subscription.

    Please do email support at opacus dot co dot uk with your pricing queries and we'll respond directly.

    Thanks,

    Jon

  2. madmat member avatar

    madmat Purchased

    a year ago

    Hi Jon,

    did that yesterday, still no reply.

    Marek

  3. madmat member avatar

    madmat Purchased

    a year ago

    Done, thank you!

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