by synolia

Field Mask will be your greatest ally in formatting your SugarCRM data. This module improves the reliability of your data and saves time for your whole team by allowing you to use input templates to your information fields (zip code, phone number, etc.).

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#652 - Optional characters in input mask

Closed General Question created by phil 9 years ago

Hi

Please advise how to create an input mask with optional characters in it e.g. a phone number prefix could have between 2 and 4 characters.

If this is not possible then please refund asap as the product does not meet our requirements.

Thanks

Phil

  1. synolia-primary-contact member avatar

    synolia Verified Purchase

    9 years ago

    Hello Phil,

    You can specify optional part with bracket [] like by example: 999 999 9999[-9999]

    Best regards,

  2. synolia-primary-contact member avatar

    synolia Verified Purchase

    9 years ago

    Hello Phil,

    Did you have the time to test our proposal ?

    Thanks,

    • jason member avatar

      jason

      9 years ago

      Email from Phil:

      I haven't tried yet but certainly have the confidence now that it will work! Thanks for your follow up .. I'll let you know if it doesn't turn out as we need when I get back to it around the end of the week,

      Cheers

      Phil

    • synolia-primary-contact member avatar

      synolia Verified Purchase

      9 years ago

      Thanks Jason and Phill,

      We close this case however do not hesitate to back to us if you have any additional question.

      Best regards,

  3. phil member avatar

    phil

    9 years ago

    Hi Guys - I have just tested and still struggling with this.

    I'm trying to load a mask for the E164 international phone number format. Having no success with pattern:+[99]9([99]9)[9]999-[9]999 which is intended to allow optional 2 chars at front of country code, optional 2 chars at front of area code, and then optional chars to allow for 6 or 8 digit local number.

    The mask isn't allowing data entry of what I would have thought were legit numbers e.g. +1 415 444 5555 for US or +64 7 888 9999 for NZ Any thoughts on whether I have an error in the mask of if you know of a better way to handle this phone format?

    Thanks

    Phil

    • synolia-primary-contact member avatar

      synolia Verified Purchase

      9 years ago

      Hello Phil,

      You are right, it's not currently supported in our released version. That is on our features list for a next major release.

      Best regards,

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