by synolia

Field Mask will be your greatest ally in formatting your SugarCRM data. This module improves the reliability of your data and saves time for your whole team by allowing you to use input templates to your information fields (zip code, phone number, etc.).

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#3412 - Cannot Get This To Work

Closed General Question created by djohnson 4 years ago

Capture.PNG I've run the suggested repairs after install: Click on “Rebuild JS Grouping Files” o Click on “Quick Repair and Rebuild” o Click on “Rebuild Sugar Logic Functions”

Can you see my attached photo of a phone number and state masks? This has no effect and I'm able to type whatever into these fields.

Can you help? Thanks.

  1. synolia member avatar

    synolia Provider Affiliate

    4 years ago

    Hello,

    You will have to remove the "pattern:" from the pattern masks. and regenerate your browser's JS cache. Typically this is done for Chrome for exemple by pressing CTRL+F5.

    Kind regards, Synolia Support

  2. djohnson member avatar

    djohnson

    4 years ago

    Thank you, yes it works now after performing: * Rebuild JS Grouping Files * Quick Repair and Rebuild * Rebuild Sugar Logic Functions * Quick Repair and Rebuild

  3. synolia member avatar

    synolia Provider Affiliate

    4 years ago

    Hello,

    Glad to hear you got it working.

    Kind regards, Synolia Support

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