by synolia

Field Mask will be your greatest ally in formatting your SugarCRM data. This module improves the reliability of your data and saves time for your whole team by allowing you to use input templates to your information fields (zip code, phone number, etc.).

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#3014 - Trying to deploy template, getting error

Closed Bug? created by fareedjreisat Verified Purchase 5 years ago

I just made some changes to my dashboard template and was going to deploy it to our users, but when I loaded up the deploy interface, I noticed there was no checkboxes next to the user names for me to select. And there was also an error at the top of my screen: "Field Render Failed Unable to render the undefined field.Please contact technical support."

I will include a screenshot if I can so you can have a visual. We recently upgraded from Sugar 7.6.1.0 to 7.7.2.0, so I'm not sure if something went wrong with Syno Field Mask during the upgrade.

Hope to hear from you soon. Thank you.

P.S. I already tried running quick repair & rebuild

  1. fareedjreisat member avatar

    fareedjreisat Verified Purchase

    5 years ago

    Screenshot

  2. fareedjreisat member avatar

    fareedjreisat Verified Purchase

    5 years ago

    Screenshot (2nd try)

    syno_error.png

  3. synolia member avatar

    synolia Provider Affiliate

    5 years ago

    Hello,

    Can you please validate that you have the latest version of the module installed? You can download and update the module from your SugarOutfitters account.

    Kind regards, Synolia Support

  4. fareedjreisat member avatar

    fareedjreisat Verified Purchase

    5 years ago

    Oh no, I can't believe I forgot to check that! I have upgraded the version and everything is fine now. Thank you very much.

  5. synolia member avatar

    synolia Provider Affiliate

    5 years ago

    Glad to be of help.

    Kind regards, Synolia Support

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