Enforce Field Formats for Sugar

by synolia

Field Mask will be your greatest ally in formatting your SugarCRM data. This module improves the reliability of your data and saves time for your whole team by allowing you to use input templates to your information fields (zip code, phone number, etc.).

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#1868 - Fresh install to 7.6.1.0 Enterprise - mask on standard Leads module field not applying

Closed Bug? created by cynergysolutions 8 years ago

Screenshot of masking configuration: http://www.clipular.com/c/6383912872312832.png?k=hXe3fXmsInz_wQmWqPKBFPpNmYg

This masking was setup after installing the plugin, running a Quick Repair and Rebuild and then testing during creation of new Lead records and editing existing records. In no case was there any sign of the masking functionality working.

What should I check? Is the masking syntax incorrect? This is for use on standard U.S. phone numbers.

  1. synolia-primary-contact member avatar

    synolia Verified Purchase

    8 years ago

    Hello,

    I think you forgot another type of "Repair" that is needed after the installation. You will find more details on our documentation page : https://www.sugaroutfitters.com/docs/SynoFieldMask#documentation .

    After the install you will have to run these repair action in order: Click on << Rebuild JS Grouping Files >> Click on << Quick Repair and Rebuild >> Click on << Rebuild Sugar Logic Functions >>

    Hope this solves the problem.

    Best regards, Synolia Support

    • cynergysolutions member avatar

      cynergysolutions

      8 years ago

      Thank you. After completing that sequence and then re-saving the settings for field masking it worked! Much appreciated.

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  • SugarCRM Editions
  • Sugar Professional
  • Sugar Enterprise
  • Sugar Sell
  • Sugar Serve
  • Sugar Market
  • Compatible Versions
  • 13.2, 13.1, 13.0, 12.3, 12.2, 12.1, 12.0, 11.3, 11.2, 11.1, 11.0, 10.3, 10.2, 10.1, 10.0, 9.3, 9.2, 9.1, 9.0, 8.3, 8.2, 8.1, 8.0, 7.11, 7.10, 7.9, 7.8, 7.7, 7.6, 7.5, 7.2, 7.0, 6.7, 6.5

    This Add-On doesn't support the latest Sugar version!

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