by synolia

Field Mask will be your greatest ally in formatting your SugarCRM data. This module improves the reliability of your data and saves time for your whole team by allowing you to use input templates to your information fields (zip code, phone number, etc.).

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#1806 - Field mask not working on stock Street Address field

Closed Bug? created by fareedjreisat Verified Purchase 8 years ago

Hello. I just purchased and installed this, and while most field masks are working as expected, I notice the upper_case mask I added to the Primary Street Address field is not working. It works on the Primary State field just fine. I already tried clearing cache and running quick repair & rebuild.

This is unfortunate because it's one of the main field I wanted to force formatting on. Why isn't it working as expected? Is it because this field is a textArea field? I figured it would work because it's listed an available field in the module's UI.

Hope to hear from you soon. Thanks.

-Freddy

  1. fareedjreisat member avatar

    fareedjreisat Verified Purchase

    8 years ago

    Any update on this?

    -Freddy

  2. synolia-primary-contact member avatar

    synolia Verified Purchase

    8 years ago

    Hello Freddy,

    The field Primary Street Address is not available to set up a mask for. I tried the Contacts module but It should be the same for the Leads module. Did you change the type of the Primary Street Address field for your module?

    Best regards, Synolia Support

    • fareedjreisat member avatar

      fareedjreisat Verified Purchase

      8 years ago

      No, I never changed the type. It's showing as a textArea field in Studio. I don't even think I have that ability to change the type, as primary_address_street is a stock Sugar field.

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