Field Mask will be your greatest ally in formatting your SugarCRM data. This module improves the reliability of your data and saves time for your whole team by allowing you to use input templates to your information fields (zip code, phone number, etc.).
#1423 - SYNOFIELDMASK
I purchased SYNOFIELDMASK, but not installed . My instance is Professional ondemand , was it so ?
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"Loving this addon! Very easy to use and works with custom modules."
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9 years ago
Hello,
We are currently working on updating the module for Sugar 7.6.X. The new version should be out during the day.
Best regards, Synolia Support
9 years ago
It's OK? I need to re-download the file and reinstall everything ?
Alexandre
9 years ago
Hello,
The module has been updated and is now compatible with Sugar 7.6.0.0. Please download the module package again for the last version.
Best regards, Synolia Support
9 years ago
The latest version I installed and appear on my Sugar , but I think I'm setting wrong.
For example : Phone number : (41) 8854-6964 to make the mask ? I'm putting (99) 9999-9999 , is it?
It does not change the field. My version is 7.5.2.2 - Professional Ondemand
9 years ago
Hello,
We have tested tour pattern and it works properly. However, be careful that you follow all the steps of the installation process and especially the repair steps in order. Once the installation and repair process is finished, only then deploy your patterns in the module's administration screen.
Best regards, Synolia Support
9 years ago
I installed again and followed all the steps , but does not. My version is 7.6. The module was installed but not working . You have any suggestions of what might be happening ?
9 years ago
Hello,
It is difficult to identify why you have these issues.
The module has been installed,validated and tested on a standard Sugar 7.6.0.0 using the latest versions of Firefox and Chrome browsers.
If you cannot make it work on your system, you should still be eligible for a refund (30 days money back guarantee).
Best regards, Synolia Support
9 years ago
Hi, I really need this solution. If I open an administrator access to analyze you , you can detect the problem ?
Alexandre
9 years ago
Hello,
We can try and analyse your Sugar Application if we have an admin account. However, the support cases are visible to everyone, so just email the access to sugaroutfitters@synolia.com and we'll have a look.
Best regards, Synolia Support
9 years ago
Hello,
Could you provide us the steps to reproduce your problem? On which module and which filed do you set up a mask and which mask?
Best regards, Synolia Support
9 years ago
Please create a mask on phone_work field in Contacts Module.
Phone : (99) 9999-9999
9 years ago
Hello,
We followed these steps :
Now when we try to create a contact we can the the related mask on the phone field, that works perfectly for us.
Best regards, Synolia Support
9 years ago
Thanks. Now it's working.
9 years ago
Thanks for the 5 stars !