by synolia

Create standardized dashboards for your users. No more having confused users missing out on what they could be doing with Sugar. This add-on gives Sugar administrators the ability to easily and quickly deploy dashboard templates to one or multiple users.

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#916 - Blank page when trying to deploy current template

Closed Bug? created by FibreCRM Verified Purchase 7 years ago

Dashboard created User selected to populate template When I select Deploy the current template the drawer does not load with a list of users. the Toggle Drawer is minimized as you'd expect but the page is empty.

The sugarcrm.log file contains the following entries ....FATAL] Query Failed: INSERT INTO syno_dashboardtemplatelines_syno_dashboardtemplates_c (id,date_modified,deleted,syno_dashbb94dmplates_ida,syno_dashb419atelines_idb) VALUES ('25574f8d-0dc9-3b42-aea9-545b6c501fb2','2014-11-06 12:41:20','0','81700bd6-36b1-db1b-7812-545b6784d5ff','831d0c07-d2cf-0fe9-485f-545b6c8f8436'): MySQL error 1146: Table '********.syno_dashboardtemplatelines_syno_dashboardtemplates_c' doesn't exist ....FATAL] could not load RHS in Activity

Note: During installation, the final page of the installation was blank. It did show the repair screen and when executing the query it resulted in a blank screen.

  1. synolia member avatar

    synolia Provider Affiliate

    7 years ago

    Hello,

    The last part of the installation process is an automatic redirect towards the "quick repair & rebuild". If the redirect failed, you can simply go to the Administration page then click on Repair and then "Quick repair & Rebuild". A very important point is that you have to execute the queries displayed at the bottom of the Repair page. These queries will create all the required tables in the database for the module to run properly.

    Hope this helps to fix your problem.

    Best regards,

    • fibrecrm member avatar

      FibreCRM Verified Purchase

      7 years ago

      The issue was the execution of the script. when we do it outside of Sugar in SQL it inserts the tables/columns ok. It just failed to do so in sugar.

  2. fibrecrm member avatar

    FibreCRM Verified Purchase

    7 years ago

    It is now working well. thanks. Great plugin

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