by synolia

Create standardized dashboards for your users. No more having confused users missing out on what they could be doing with Sugar. This add-on gives Sugar administrators the ability to easily and quickly deploy dashboard templates to one or multiple users.

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#3656 - Not Able to deploy templates to user

Closed General Question created by nsorimuthu 4 years ago

We are able to load the template but not able to deploy the templates to users.

  1. synolia member avatar

    synolia Provider Affiliate

    4 years ago

    Hello,

    To be able to assist you we will require to know what version of Sugar you are using, and what version of the module as well...

    Kind regards, Synolia Support

    • nsorimuthu member avatar

      nsorimuthu

      4 years ago

      7.9.3.0. Dashboard manager by SYNOLIA

    • synolia member avatar

      synolia Provider Affiliate

      4 years ago

      Hello,

      We also need the version of the module installed. You can find this information in Administration > Module Loader.

      Kind regards, Synolia Support

    • nsorimuthu member avatar

      nsorimuthu

      4 years ago

      1.7

    • synolia member avatar

      synolia Provider Affiliate

      4 years ago

      Hello,

      Version numbers for the Dashboard Template modules are formated like this : 20170223 or 20170424 or 20170804. 1.7 is not a valid version number. 201805021456_screenshot.png

      Kind regards, Synolia Support

    • nsorimuthu member avatar

      nsorimuthu

      4 years ago

      1.7 This version number we have.

    • synolia member avatar

      synolia Provider Affiliate

      4 years ago

      Hello,

      Then it must be a different module from a different author. We do not have, nor ever had this version on our module. Please check your purchases page to find the details of the module. If you have purchased the module with a different account, can you specify the date of purchase and the account used so we can identify you?

      Kind regards, Synolia Support

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