by synolia

Create standardized dashboards for your users. No more having confused users missing out on what they could be doing with Sugar. This add-on gives Sugar administrators the ability to easily and quickly deploy dashboard templates to one or multiple users.

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#3053 - User List is missing when trying to deploy

Closed Bug? created by kenpoggensee 5 years ago

Empty-Fields.JPG

My sugar version is 7.8.2.0 (Build 1772)

  1. synolia member avatar

    synolia Provider Affiliate

    5 years ago

    Hello Marc,

    We have tested the latest published version of the module (20170105) on a fresh Sugar 7.8.2.0 PRO. We had no issues loading the list of users as shown in the screenshot below. 2017-04-21_091046.png

    Can you do a Quick repair and rebuild (Administration > Repair > Quick repair and rebuild) and reload the page and try again? If this does not work can you unistall the module (but keep the tables when asked so that you keep your templates) and download it again from Sugar Outfitters and re-install it again?

    Please let us know if this fixes your issue.

    Kind regards, Synolia Support

    • kenpoggensee member avatar

      kenpoggensee

      5 years ago

      The issue is now fixed. The QRR didn't help, but uninstalling and reinstalling the newly downloaded version was the answer. Thanks.

  2. conormccloy member avatar

    conormccloy Verified Purchase

    5 years ago

    I have this same issue but do not want to uninstall and lose my currently loaded templates. Any fix?

    • synolia member avatar

      synolia Provider Affiliate

      5 years ago

      Hello Conor,

      You can uninstall the module without loosing your templates. For this be sure to select the option "Keep the modules tables" when uninstalling. On the next install the module will automatically detect the tables that you kept and use them.

      Usually operations like this are first tested on a staging environnement (if you have one) to validate you have the desired outcome.

      Kind regards, Synolia Support

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