by synolia

Create standardized dashboards for your users. No more having confused users missing out on what they could be doing with Sugar. This add-on gives Sugar administrators the ability to easily and quickly deploy dashboard templates to one or multiple users.

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#2802 - No users to select when deploying

Closed Bug? created by martinjuhos Verified Purchase 5 years ago

Hi, Screen is blank when deploying a template. There are no users to select.

//M

  1. synolia member avatar

    synolia Provider Affiliate

    5 years ago

    Hello,

    Please verify that the crons are active on your system and that the scheduler tasks labeled with "SynoDashboardTemlplates" are active. Do a quick repair and rebuild and once the cron has passed try again.

    If you still encounter this issue, please tell us your Sugar version as well as the version of Dashboard Templates you have installed. We will also require an extract of the logs of Sugar and php to be able to identify the issue.

    Kind regards, Synolia Support

  2. ktomkosk member avatar

    ktomkosk Verified Purchase

    5 years ago

    Hello, I am experiencing the same issue. I have verrified that the scheduled tasks are running and ran a Quick Repair & Rebuild. I'm on version 7.8.1.0 and using version 20161024 of the plugin.

    • synolia member avatar

      synolia Provider Affiliate

      5 years ago

      Hello,

      The module you have installed is no longer compatible with Sugar 7.8.

      From the version compatible with Sugar 7.8 (20170105), Dashboard Template Deployer plan has changed from a one time payment to a yearly subscription. This change will allow us to quickly provide updates after Sugar versions change. It will also allow us to add new features to better help manage the deployment of your dashboards and dashlets.

      As valued clients, we would like to present you with a reduction coupon of 199$ off the first year of subscription. Please send us the email at sugaroutfitters@synolia.com requesting this coupon.

      Kind regards, Synolia Support

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