#2671 - User module's selection drawer taking too much time to open during deploy template
Hello Team,
Please see below my instance details - Sugar : Version 7.7.1.0 (Build 199) Dashboard Template Deployer : SUGAR_SYNODASHBOARDTEMPLATES_7.2.2-to-7.7_20161024
Please see below screen shot
Please see below chrome browser console screen shot, look like ajax request taking too much time
#Request URL generated when I click on "Deploy the Template" button Request URL:http://10.1.20.62/ls_dev/rest/v10/Users?view=list&fields=is_admin%2Cstatus%2CUserType%2Cshow_on_employees%2Cemployee_status%2Cmessenger_type%2Creports_to_name%2Cemail_link_type%2Cpreferred_language%2Clocal_team_name%2Csynodt_block_dashboards_c%2Creports_to_id%2Clocal_team_id%2Cname%2Cuser_name%2Cemployeeid_c%2Ctitle%2Cterr_number_c%2Csales_cat_c%2Cbusiness_seg_c%2Cbusiness_unit_c%2Cdepartment%2Cemail1%2Cphone_work%2Cclassification_c%2Cis_group%2Cfirst_name%2Clast_name&max_num=25
Please let me know if you need more information.
Thanks, Shyam
5 years ago
Look likes problem in custom layout "syno-deploy", when I use standard layout "selection-list" then it's loading properly. Code file :** modules/SYNO_DashboardTemplates/clients/base/fields/syno-dashboard-deploy/syno-dashboard-deploy.js**
5 years ago
Hello Peter,
Thanks for the info, we'll look into this. Can you tell us the number of active users on your SugarCRM instance, as the select list drawer is directly linked to this info?
Kind regards, Synolia Support
5 years ago
Hi,
Currently it's DEV instance, means only one user is active.
5 years ago
Hi Team,
Just want to update you, we have 73 active users on our sugar instance but none of them using Dashboard Plugin.
5 years ago
Hello,
We didn't have this type of issue with the current version. May you check your internal error log and also try to upgrade to the latest version of Sugar ?
Best regards,