#2327 - Error when install SynoDashboardTemplates
Hi
I have purchased the Dashboard template plugin for my Sugar. But everytime I installed it, got errors as below: 1. When install the plugin show error: http://screencast.com/t/AkHDOfH1VG0
When I tried to uninstall it: http://screencast.com/t/CrkrI5mifMH
When run repair SQL http://screencast.com/t/EetJ0NZyyDd
Could you help me how to fix these and install the purchased plugin?
Thanks.
5 years ago
Hello,
For the first 2 screenshots, the error is linked to a Contacts API "RelateEventSessionAttendees" that is not linked with the Dashboard Template Deployer module in any way. You will have to look in your other extensions for the reason of that error. For the last screenshot ("When run repair SQL"), this is linked with our module and a specific version of Sugar. To correct this, please remove all the "ALTER TABLE" quaries and only then execute the proposed queries. This should solve the issue.
Hope this helps, don't hesitate to contact us if you encounter any problems.
Kind regards, Synolia Support