by synolia

Create standardized dashboards for your users. No more having confused users missing out on what they could be doing with Sugar. This add-on gives Sugar administrators the ability to easily and quickly deploy dashboard templates to one or multiple users.

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#2065 - Dashboard template deployer and version 7.6.2.1

Closed General Question created by haroldberenguer Verified Purchase 6 years ago

Hello,

I'm running into an issue where I cannot seem to deploy a template, using dashboard template deployer in my current SugarCRM version: version 7.6.2.1.

I have been successfully using the dashboard deployer since October 2014(most recently used it in Februrary 2016) without any issues. It seems now that the option to "Deploy templates" no longer exists. Is there possibly a newer version I need to install with my current version of SugarCRM?

My username and email address on sugaroutfitters is: harold.berenguer@act-on.net

Thanks,

Harold

  1. synolia member avatar

    synolia Provider Affiliate

    6 years ago

    Hello,

    There has been an update not too long ago that adresses some issues that the 7.6.2.1 version poses. Can you please download the latest version of the module and install it over the existing one (update).

    Kind regards, Synolia Support

  2. haroldberenguer member avatar

    haroldberenguer Verified Purchase

    6 years ago

    Hello,

    Thanks. Can you tell me where I can download the latest version of the module? I can't seem to find a download link, other than having to re-purchase the latest module version.

    Thanks,

    Harold

  3. haroldberenguer member avatar

    haroldberenguer Verified Purchase

    6 years ago

    Jason,

    I see my previous purchases, but it seems like those are the older versions - see this screenshot of my purchases: http://screencast.com/t/d7hZs2n1J71s

    Is there a link to the latest version that you can send back to me?

    Thanks,

    Harold

    • jason member avatar

      jason

      6 years ago

      I see now. The 7.6 version of Dashboard Template Deployer is a new plan. I will leave it to Synolia to jump in here.

      Thanks for clarifying.

    • synolia member avatar

      synolia Provider Affiliate

      6 years ago

      Hello Harold,

      As Jason mentioned the plan and pricing have changed since you puchased the module. New features and support to Sugar versions from 7.5 have been added and the price has changed to 199$. If you are still interessed in the module, as you are already a client, i can offer a coupon for the price of the initial version of the module. Please contact us for details at sugaroutfitters@synolia.com .

      Kind regards, Synolia Support

  4. haroldberenguer member avatar

    haroldberenguer Verified Purchase

    6 years ago

    We are running SugarCRM version 7.6.2.1. Just purchased / installed the module "SUGAR_SYNODASHBOARDTEMPLATES_7.2.2-to-7.6_20160217".

    I'm still not seeing the ability to create / load templates. See screenshots: http://screencast.com/t/pM4wfRo8T http://screencast.com/t/16rSuXg4g

    Did I purchase / install the correct version?

    Thanks.

    • synolia member avatar

      synolia Provider Affiliate

      6 years ago

      Hello Harold,

      That is the correct version for your Sugar Instance. The module seems to appear in Backward Compatibility Mode instead of Sugar 7 UX. It seems that you see that since the upgrade of your instance, right? If that is correct we can suggest you to follow these steps: - Duplicate your production instance to a staging instance - On this staging instance remove the add-on without deleting the tables with the data - Perform a Quick Repair and Rebuild - Reinstall the add-on

      If that corrects the problem you can do the same things on your production instance.

      Kind regards, Synolia Support

  5. haroldberenguer member avatar

    haroldberenguer Verified Purchase

    6 years ago

    Hello,

    I followed the recommended steps, but am still not seeing the ability to create/load templates.

    During the installation process(in step #3) I never actually see the "Execute" button appear at the bottom of the page. Instead a link titled "Return to Admin page" appears, but it does appear as if the installation does complete. I'm following the instructions located here: http://static.synolia.com/sugarmodules/SynoDashboardTemplates/SYNOLIA_SugarCRM_SynoDashboardTemplates_EN_V1.5.pdf

    Thanks,

    Harold

    • synolia member avatar

      synolia Provider Affiliate

      6 years ago

      Hi Harold,

      If you followed the instructions in our previous post to reinstall and you did not "remove the tables" when uinstalling; it is normal that when you reinstall, you do not have the "Execute" button as all the tables are still present in the database.

      Your installation should work properly without this step of the installation present in the documentation.

      Kind regards, Synolia Support

  6. synolia member avatar

    synolia Provider Affiliate

    6 years ago

    Hello Harold,

    The module has been updated and is now compatible with the 7.7 and is no longer identified as a BWC module. In addition there is now a filter on the user selection drawer allowing you to filter by roles. For this feature to function properly your cron tasks must be active.

    You can download the latest version from your purchased items list.

    Kind regards, Synolia Support

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