#1493 - Installation stops at 15%
Followed the install instructions in the PDF. getting the following error:
Failed to copy cache/upgrades/temp/NDE1nH/new_files/custom/Extension/modules/Administration/Ext/Administration/SynoDashboardTemplates.administration.php to custom/Extension/modules/Administration/Ext/Administration/SynoDashboardTemplates.administration.php
6 years ago
Hello,
To better understand the origin of the error, could you provide us with the version of Sugar that you are using when installing the module?
Best regards, Synolia Support
6 years ago
Hi,We are using Version 7.2.2.1 (Build 1017)
6 years ago
Adding to this, We are On-site and Pro edition
6 years ago
You can go ahead and close this ticket. I solved the problem. The owner of the Sugar directories was not set to apache. Root was the owner. After I fixed file/directory permissions it installed without issue.