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Create standardized dashboards for your users. No more having confused users missing out on what they could be doing with Sugar. This add-on gives Sugar administrators the ability to easily and quickly deploy dashboard templates to one or multiple users.

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#1403 - Deploying dashboards with saved filters isn't working

Closed Bug? created by erodgers Verified Purchase 7 years ago

I have created a filter for Cases assigned to Support - it looks correct on my dashboard, I upload the template and deploy it to the users in the Support team and that dashlet has to be reconfigured, it isn't holding the filter: Mine: http://screencast.com/t/5Txalefv Deployed: http://screencast.com/t/OYxA9j3ngOhF Thanks! Erin

  1. synolia member avatar

    synolia Provider Affiliate

    7 years ago

    Hello,

    We will look into this and let you know as soon as we find anything.

    Best regards, Synolia Support

  2. synolia member avatar

    synolia Provider Affiliate

    7 years ago

    Hello,

    We managed to reproduce the behaviour you mentioned by using the same browser on the same computer. If this your case as well, it's just a matter of the cache usage. The browser cache has to be cleaned (emptied) between different user connects on the same machine.

    After deploying the template, logout with the administrator user, clean the cache (usually CTRL+R) and only then reconnect with the target user.

    Best regards, Synolia Support

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