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#912 - Import of Contact fails now

Closed Bug? created by beronet 4 years ago

Since we've installed the sugarchimp Plugin we got an infinite error Message whenever we import targets, leads or other contacts.

When we deactivate the plugin, the import works again. It's a very anoying issue, because the administrator needs to deactivate the plugin whenever a Account-Manager imports lists...

(sugar-chimp-issue.png)

  1. einkauf1 member avatar

    beronet

    4 years ago

    The error message that is displayed endlessly says:

    NOTICE: [8] Undefined index: sugarchimp_logger on line 30 in file /var/www/sugar/modules/SugarChimp/includes/classes/SugarChimp/Helper.php

    We have SugarCE 6.5.5

    • fanaticallabs member avatar

      Fanatical Labs Provider Affiliate

      4 years ago

      Hi there, there are a couple things I would suggest doing.

      1) You should turn off PHP Notices in production environments. This is simple to do. All you need to do is change the error_reporting level in your php.ini file to: error_reporting = E_ALL & ~E_NOTICE

      After doing that, restart your webserver and the messages will go away.

      2) Newer versions of SugarChimp have removed the notice so that it doesn't happen. I would recommend going to your orders https://www.sugaroutfitters.com/orders downloading the latest 7.1.1 for Sugar 6, and install it over the current version you have.

      Let me know how it goes. Thanks!

  2. einkauf1 member avatar

    beronet

    4 years ago

    yes the new version fixed the issue :) Thanks!

    • fanaticallabs member avatar

      Fanatical Labs Provider Affiliate

      4 years ago

      Good to hear! Let me know if you need anything else!

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