SugarChimp

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

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#829 - Can't See Activity in SugarCRM Lead Detail View

Closed Installation created by muradmin Verified Purchase 9 years ago

Hello,

Just installed the trail for the professional version. Sync seems to be working both ways. I can see my Sugar leads show up in MailChimp and MailChimp activity/reports shows up within the SugarChimp module.

In reading your docs, it looked as if I should be able to see individual lead activity within a subpanel on the lead detail page. I am not seeing this. Are there further config steps I need to take?

Please advise.

Thanks.

Tom.

Fanatical Labs Provider Affiliate
9 years ago

Hi Tom, it sounds like everything is setup properly. You just need to enable the SugarChimp Connector if you haven't already. Here's the instructions to do that: https://www.sugaroutfitters.com/docs/SugarChimp/view-mailchimp-data-in-sugar - You'll want to follow the steps for Sugar 6.5. It starts in the middle of the page.

Let me know if that doesn't resolve the issue. Thanks!

reply
Fanatical Labs Provider Affiliate
9 years ago

Hi Tom, just wanted to follow up here. Were you able to get the connector setup? Thanks!

reply
- muradmin Verified Purchase
  9 years ago
  
  Hi,
  
  Thanks for your help. I was able to get the connector set up by following the instructions you provided.
  
  reply
- Fanatical Labs Provider Affiliate
  9 years ago
  
  Good to hear! Thanks!
  
  reply