by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#707 - Installation failed! - Manifest Issues?

Closed Installation created by TIA-Marketing Verified Purchase 4 years ago

Hi

Have tried to upgrade from our ver. 3.1.32 SugarChimp to the latest version, but it fails with the following error message:

Manifest Issues
manifest.php
This package does not contain a manifest

Were running on a hosted version of Sugar Professional ver. 6.

Even though the module has been disabled we now have problems when clicking on the individual entries on a list (like accounts, or contacts). I just opens a window saying "There was an error processing your request, please try again at a later time."

Please advise.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    Hi there, the old SugarChimp had many problems. You will want to completely uninstall the old SugarChimp. After uninstalling the old SugarChimp, then go to your purchases page on SugarOutfitters to download the latest package. Install it through the module loader following these instructions: https://www.sugaroutfitters.com/docs/SugarChimp/user-guide

    Let me know if you need anything else. Thanks!

  2. TIA-Marketing member avatar

    TIA-Marketing Verified Purchase

    4 years ago

    Thanks - will try to clean up. :-)

    • fanaticallabs member avatar

      Fanatical Labs Provider Affiliate

      4 years ago

      Great! I'm going to go ahead and close this case, but feel free to open another or comment here if you need anything else.

      Thanks!

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