#641 - Custom field sync
Hello, I have created some custom fields in sugar and lined these through to a merge tag in mailchimp. I added these after I created the lists however so it appears to not be syncing the data. How can I force a sync? will these fields sync automatically when the data in sugar changes? Any help appreciated.
9 years ago
Hi there, if you change a field mapping after a list has already been synced, it will only sync those fields on records that are changed going forward.
You will need to initiate a re-sync if you'd like to update all of your records with the new field mapping. Here's a guide for doing that: https://www.sugaroutfitters.com/docs/SugarChimp/force-a-list-re-sync
Let me know if you need anything else. Thanks!
9 years ago
Awesome thank you, couldn't find those instructions in the docs. All sorted!
9 years ago
Good to hear, thanks! I'll close the case now.
Let me know if you need anything else.