by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

Free 30 day trial
Try it Now

#621 - Stop the pending process

Closed Feature created by sahar 4 years ago

Hello,

Is there any way that I can cancel a pending process?
I can see a pending process for 3 lists in the Health Status Report.
Both SugarChimp Synchronization job and SugarChimp Process Queue have successfully run but still these 3 lists are pending.
We are using SugarChimp 11.0.7.

Thank you.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    If you're using Sugar CE, you can go to

    Sugar to MailChimp pending items: index.php?module=SugarChimp&action=admin
    MailChimp to Sugar pending items: index.php?module=SugarChimp&action=adminmc

    There's a 'Empty Table' button you can use to clear out what's there. This will basically cancel all pending process that were to be synced to MailChimp.

    Also, can you tell me which client you're working with on this? I know the SugarChimp license isn't connected to your account (which is perfectly fine), just so I can be more helpful I'd like to know.

    Thanks again!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    Did this answer your question?

    I'm going to go ahead and close the case, but feel free to comment or create a new case if you need something else. Thanks!

    • stewart member avatar

      stewart Verified Purchase

      4 years ago

      Hi,
      Yes, that helped and I finally managed to cancel all the pending processes.
      Thanks

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "The team is always proactive in assisting with any questions. Keep up the great work! Great product and great support!"

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.