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#621 - Stop the pending process

Closed Feature created by sahar 7 years ago


Is there any way that I can cancel a pending process?
I can see a pending process for 3 lists in the Health Status Report.
Both SugarChimp Synchronization job and SugarChimp Process Queue have successfully run but still these 3 lists are pending.
We are using SugarChimp 11.0.7.

Thank you.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    7 years ago

    If you're using Sugar CE, you can go to

    Sugar to MailChimp pending items: index.php?module=SugarChimp&action=admin
    MailChimp to Sugar pending items: index.php?module=SugarChimp&action=adminmc

    There's a 'Empty Table' button you can use to clear out what's there. This will basically cancel all pending process that were to be synced to MailChimp.

    Also, can you tell me which client you're working with on this? I know the SugarChimp license isn't connected to your account (which is perfectly fine), just so I can be more helpful I'd like to know.

    Thanks again!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    7 years ago

    Did this answer your question?

    I'm going to go ahead and close the case, but feel free to comment or create a new case if you need something else. Thanks!

    • stewart member avatar


      7 years ago

      Yes, that helped and I finally managed to cancel all the pending processes.

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