by Fanatical Labs

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#566 - Targets Lists not being imported to Mailchimp

Closed Bug? created by mhoffmann 4 years ago

Hi,

Just installed SugarChimp with Sugar Pro 7.2. Everything is installed OK afaics.

What isn't working, subscriber lists are not being transferred neither from Sugar to Mailchimp nor the other way round.

Regards Malcolm

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    Hi Malcolm, thanks for giving SugarChimp a try.

    Did you go through the SugarChimp Configuration process after installing the module? Here are the steps for syncing a list to and from MailChimp: https://www.sugaroutfitters.com/docs/SugarChimp/add-new-list

    Are your schedulers setup and running properly? You can check the general health of the integration by going to Admin, scroll to the SugarChimp section, then click "Health Status". It'll tell you if the SugarChimp scheduler has run and if there are any items in the queue.

    Let me know what you find, and we can take it from there. Thanks!

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    Hi Malcolm, I just wanted to follow up on this.

    Let me know how I can help!

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