by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#514 - I can not sync the information with mailchimp

Closed Bug? created by Filipe Verified Purchase 4 years ago

Hi

I install the module just like the instructions, configured the cron and nothing

I got to run the cron manual by terminal and I got this error: Warning: curl_error(): 265 is not a valid cURL handle resource in /home/uddnscli/public_html/modules/SugarChimp/includes/vendor/Mailchimp/Mailchimp.php on line 334

Could you please help me make it work

Thanks for your attention

Best Regards

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    Hello, sorry for the issues. What you're seeing is a PHP warning. That shouldn't be affecting the syncing though.

    In Admin > SugarChimp configuration, did you choose to sync any lists from MailChimp to Sugar or from Sugar to MailChimp? Are you seeing any data synced to either side?

  2. Filipe member avatar

    Filipe Verified Purchase

    4 years ago

    Hi

    Yes i try to follow the wizard but in the import part says... You currently have 0 lists and 0 subscribers in SugarCRM right now not yet synced over to MailChimp. Select the lists that you want sent over to MailChimp.

    Does not show me the lists in Sugar to choose loke in the tutorial, I also creat the lists manual and nothing

    I'm sending you my access in case you can have a look

    url: [removed]
    user: [removed]
    pass: [removed]

    url: [removed]
    user: [removed]
    pass: [removed]

    Thanks for your attention
    Best Regards

    • fanaticallabs member avatar

      Fanatical Labs Provider Affiliate

      4 years ago

      Thanks for sending the info. I removed them from the case for your protection, but I have them in my records.

      I'll report back soon with more information. Thanks!

    • fanaticallabs member avatar

      Fanatical Labs Provider Affiliate

      4 years ago

      Hi Filipe,

      It looks like everything is working well. You didn't have any target lists in Sugar when you first went through the setup process. That's why it said you had 0 lists and 0 subscribers in Sugar. The reason it still says you have 0 is because it doesn't count the lists in Sugar that are already synced.

      Try adding a Contact/Lead/Target to your Sugar list and see if they are added in MailChimp. Also, try updating a subscriber in MailChimp to see if it gets updated in Sugar.

      Let me know what you find. Thanks!

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