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#4638 - install
It seems that, no matter what I do, I can't get SugarChimp to install In Choice. HELP!
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6 months ago
Happy to help. It sounds like you're attempting to install SugarChimp through the Module Loader and you're having an issue, is that correct? Can you tell me more about the error you're getting? Additionally, can you tell me if you're on Sugar OnDemand or if you're self-hosted?
Thanks for your help in troubleshooting.
Best, Heidi
6 months ago
Yes, I'm trying to self install thru SugarCRM via Choice. We do not host Choice. It just....does nothing
6 months ago
Thanks for this response. Can you send along a few screenshots of what you're seeing on your end so I can take a closer look? You can send those to mailchimp@fanaticallabs.com.
To confirm, are you using ChoiceCRM? Additionally, can you tell me which version of SugarChimp you downloaded and attempted to install?
Thanks, Heidi
6 months ago
I just wanted to quickly follow up because I saw you recently canceled your SugarChimp subscription. I'm sorry for the frustration you encountered! If you'd like to give SugarChimp another try and confirm we can work with your CRM, please let me know at mailchimp@fanaticallabs.com. We'd be happy to schedule a call so you can share your screen and do some additional troubleshooting.
Thanks!
Heidi