by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

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#4638 - install

Closed Bug? created by bonniemiller 6 months ago

It seems that, no matter what I do, I can't get SugarChimp to install In Choice. HELP!

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 months ago

    Happy to help. It sounds like you're attempting to install SugarChimp through the Module Loader and you're having an issue, is that correct? Can you tell me more about the error you're getting?  Additionally, can you tell me if you're on Sugar OnDemand or if you're self-hosted?

    Thanks for your help in troubleshooting.

    Best, Heidi

  2. bonniemiller member avatar

    bonniemiller

    6 months ago

    Yes, I'm trying to self install thru SugarCRM via Choice. We do not host Choice. It just....does nothing

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 months ago

    Thanks for this response. Can you send along a few screenshots of what you're seeing on your end so I can take a closer look?  You can send those to mailchimp@fanaticallabs.com.

    To confirm, are you using ChoiceCRM? Additionally, can you tell me which version of SugarChimp you downloaded and attempted to install?

    Thanks, Heidi

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 months ago

    I just wanted to quickly follow up because I saw you recently canceled your SugarChimp subscription. I'm sorry for the frustration you encountered! If you'd like to give SugarChimp another try and confirm we can work with your CRM, please let me know at mailchimp@fanaticallabs.com.  We'd be happy to schedule a call so you can share your screen and do some additional troubleshooting.

    Thanks!
    Heidi

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