#452 - SugarChimp is not working properly on our CRM
SugarChimp is not working properly for us.
In your documentation on https://www.sugaroutfitters.com/docs/SugarChimp/user-guide
the screen shot of the individual campaign record looks like this:
But here is the screen shot of the individual campaign record in our CRM with SugarChimp installed.
as you can see under messages sent, viewed messages, click thru link etc..there is no data being recorded in our CRM.
when I click on Admin > SugarChimp Process Queue there is no data on the following page. Here is a screenshot of how that page looks: https://www.dropbox.com/s/lrs37z3dgxn4nwe/Screenshot%202014-03-09%2015.56.49.png
Please help me to troubleshoot this.
Also please explain what this means
“When installing SugarChimp, your old Campaigns module will be renamed to SugarCampaigns and the new module will be named Campaigns. The same can be accessed from the modules tab menu.”
so I can see two tabs - campaign and mail chimp campaigns - which one should we use. At the moment we are only mailchimp campaigns tab. Under the default old campaigns tab there is no data