by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#4515 - Mapping workaround - 1 field in Sugar and 2 fields in MailChimp

Closed Feature created by petrneugebauer Verified Purchase 2 months ago

Hello,

is there any workaround to synchronize 1 filed from Sugar into 2 fields in MailChimp?

In Sugar I have a field "Emailings" that is in MailChimp divided for user-friendliness into "Updates" and "Research Topics".

Any idea on this?

Thank you,
GA

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 months ago

    Thanks for reaching out. Fields have a one-to-one relationship which means that only one field can sync to one field in the other platform. In the scenario you describe, it sounds like you are wanting to sync the types of emails that a subscriber would like to receive, is that correct? In these cases, it might make sense to create a Group field in Mailchimp, as found here: https://fanaticallabs.zendesk.com/hc/en-us/articles/360021150772-Field-Mapping-Using-Mailchimp-Groups and sync it with a multi-select field in Sugar for Updates and/or Research Topics.

    Let me know if you have any other questions or you want more insight into this potential solution.

    Best,
    Heidi

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