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#4513 - Sugarchimp integration panel not showing after re-enabling Sugarchimp module from Module Loader

Closed Bug? created by pratik.kapoor a year ago

I am trying to re-enable my Sugarchimp integration which was disabled for some reason. However, when I re-enable it, it shows it is re-enabled successfully but does not show the settings panel in the Administration window.

Is there any additional step I need to do to make this work? Let me know in case of any questions.

SugarCRM version: Enterprise 9.0.1 Sugarchimp module version: 10.3.1b

Thanks

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    a year ago

    Hi Pratik,

    Happy to help. Can you try running a Quick Repair and Rebuild and let me know if that SugarChimp section re-appears for you? Steps for this are below: https://support.sugarcrm.com/Knowledge_Base/Troubleshooting/Performing_a_Quick_Repair_and_Rebuild/#Steps_to_Complete

    Please let me know if that doesn't resolve the issue or if you have any further questions as you ensure SugarChimp is working as you desire.

    Thanks, Heidi

    • pratik.kapoor member avatar

      pratik.kapoor

      a year ago

      That was a quick one. Yes, it resolved the issue. Thanks for the help.

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    a year ago

    Wonderful! Let me know if you have any further trouble.

    Best, Heidi

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