#4270 - Title Alliance SugarChimp Upgrade in preparation for Sugar 9.2.0 upgrade
We have a common customer, Title Alliance, who needs their SugarChimp upgraded so they can be upgraded to Sugar 9.2.0. I am told that they have purchases top of the line SugarChimp which includes installation and support but the guys who told me that lie all the time. Sales folks you know! ☺
Anyway, if that is the case then how do we proceed.? Can you get with Title Alliance and schedule the update? If it is not covered in their current contract can you send me instructions on how to do it. If I remember correctly you simply uninstall the package and then reinstall the new one but things may have changed or I may misremember. I'm old and forgetful.
Thanks and hope to hear from you soon,