Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.
#4221 - Accounts and Contacts crash
SugarCRM Version 8.0.1
SugarChimp Version - 9.1.4a
I was able to install the plugin, and it connects to mail chimp, and shows the target lists. However, when I try to open Accounts, or Contacts in Record View, the screen crashes. Attached is the screenshot. I have also attached a health check screen shot.
I checked the logs, and it shows below error which seems pertinent to the crash -
Fri Sep 6 12:50:55 2019 [31342][f58e6cea-d515-11e7-8322-005056b80d83][ERROR] Unable to find relationship sugarchimpactivity_accounts
Fri Sep 6 12:50:55 2019 [31342][f58e6cea-d515-11e7-8322-005056b80d83][ERROR] Error setting sugarchimpactivity relationship: sugarchimpactivity_accounts
Fri Sep 6 12:50:55 2019 [31342][f58e6cea-d515-11e7-8322-005056b80d83][ERROR] An exception happened: ( 404: not_found)Could not find a relationship named: sugarchimpactivity
Can you please help with this ?
-
"Support was fantastic. Great bit of programming and we will be using it for the foreseeable future."
Read More Reviews
- Most Recent Love from Users
mikeruijters- danielolivas
- kgm
- Evolution Marketing
- MorganLee
- Four Colour Print Group
a year ago
Happy to help. It looks like the screenshot didn't make it through. Can you try sending it along to mailchimp@fanaticallabs.com?
In the meantime, can you try the process below to see if the issue is resolved:
Let me know if this doesn't work for you.
Best,
Heidi
a year ago
Thanks ! That seems to have fixed the issue !
a year ago
Wonderful, let me know if you have any further trouble!
Best,
Heidi