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#4170 - major problems with sugar today - sugarchimp version seems to be the problem

Closed Bug? created by David E Kromann Verified Purchase 2 years ago

Hi

has been in contact with sugar support today as my users could not get into sugar or performance was extremely bad.

they say it comes down to us not having the latest sugarchimp module installed

they provided me with this link: https://fanaticallabs.zendesk.com/hc/en-us/articles/360021259851-SugarChimp-Release-Notes

here I can see that a version 9.1.2 should be availabe.

However I have not received the usual mails about updating this and when I log into my account/purchases I also do not have it available for download

Latest version I have is 9.1.1 (which was installed in the end of May as instructed)

Please fix so I can get the integration up and running.

BR Lone

  1. LoneLauritsen member avatar

    David E Kromann Verified Purchase

    2 years ago

    Please give some feedback on this issue

    Thanks

  2. LoneLauritsen member avatar

    David E Kromann Verified Purchase

    2 years ago

    Please give some feedback on this issue

    Thanks

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    2 years ago

    Hello BR Lone,

    I apologize for the delayed response here as we've had an American holiday Thursday and Friday. I am giving you a link to version 9.1.2 so that you can download it directly and will make sure that the latest version is ready for the stores as it should be. Here is the link: https://www.dropbox.com/s/fh79sq51i2fop1o/SugarChimp-9.1.2-for-Sugar789.zip?dl=0

    Please let us know if this does not resolve your issues.

    Kind Regards,
    Jon

    • LoneLauritsen member avatar

      David E Kromann Verified Purchase

      2 years ago

      Hi Jon

      Okay. I have downloaded and installed

      Everything seems to work so far.

      Thanks

      BR Lone

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