Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.
#4036 - SugarChimp fatal errors in sugarcrm.log -- not finding list all of the sudden
I recently updated our sugar instance's URL, and I believe it was around this time this issue began. I am just now noticing these errors in my sugarcrm.log:
Mon Mar 4 23:14:16 2019 [4743ef79-8841-c107-63b4-55ad85e41f3d][FATAL] SugarChimp:fatal:1551759256: SugarChimp_Scheduler_MailchimpListToSugarCRM->run there are no lists or we hit an error. result:
Mon Mar 4 23:14:16 2019 [4743ef79-8841-c107-63b4-55ad85e41f3d][FATAL] SugarChimp:fatal:1551759256: SugarChimp_Scheduler_Driver::end The scheduler failed to finish: Array
[status] => error
[message] => Unable to retrieve MailChimp Lists:
And when I go to the Sugarchimp health status page I see there are 11906 pending activities to process from MailChimp. The webhook URL matches what is on the list in MailChimp (I did remember to update it when I updated our instance's URL).
Do you have any idea what else may be causing this?
Other add-ons of interest
Quick2List Dynamic Target Lists
Dynamic Target Lists for SugarCRM enables users to AUTO populate Target Lists based on one or more pre-defined conditions. This module keeps your Target Lists up to date and relevant.
KINAMU GDPR Module
The new GDPR, which enters into force on May 25, 2018, gives data subjects extensive possibilities to exercise control over their personal data. This results in a variety of obligations for data controllers. In order to be able to pursue this in a compliant and controlled manner KINAMU has developed...