by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#3952 - Issue with a lead not being imported into MailChimp

Closed Bug? created by bsisti Verified Purchase 4 months ago

SugarChimp is working except for one instance where in a drop down menu if a certain field is selected it will not be brought into mailchimp. There are 5 sections and if other one is selected the lead will be imported. The lead is being brought into the target list. I also checked in the configuration menu and nothing is preventing this from happening. Everything is updated.

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 months ago

    Hi Brian,

    Thanks for meeting with us to chat about this issue. Just wanted to close the loop here on this request. On our call we found that some Statuses in Sugar didn't exist in MailChimp. You were going to update those drop-downs so that all options in Sugar are available in MailChimp to keep records from getting stuck in the sync. If you run into anything else, don't hesitate to reach out so we can figure out why someone's not getting across.

    Best,
    Heidi

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  • "We do a lot of highly-segmented outbound marketing and SugarChimp is exactly what we needed. The list and field syncing are great, and it allows us to do more sophisticated campaigns that exactly target certain Lead profiles in Sugar. The SugarChimp team is also really great, and they are totally committed to our success."

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