Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.
#3924 - Email from MailChimp about disabled webhooks
We received an email from MailChimp stating that they recently had to disable one or more of our webhook URLs for lack of responsiveness. I logged into MailCHimp, went to the list referenced, clicked on Webhooks, and there were two URLs in there, both of which were outdated URLs for our sugar instance. I updated both of them to the same thing, reflecting our existing Sugar instance URL. I checked the SugarChimp Health Status page and made sure it matches what was in there. I'm wondering a few things:
- Does anything else need to be done? How can I know it's fixed?
- Is there supposed to be two webhook URLs there? I'm assuming not; I just want to make absolutely sure before I delete one, and make sure that it doesn't matter which one I delete.
- Since it seems like the webhook URl was disabled for the entirety of this campaign, does that mean that nothing will get updated in Sugar in terms of unsubscribes/cleans? Will I have to do this manually, or will SugarChimp go back and update everything now that the webhook URL is correct?
Hope to hear from you soon. Thank you.
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