by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM.

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#3756 - error before upgrade to Sugar8.0.0

Closed Installation created by jearl Verified Purchase 4 years ago


In the Healthcheck before we started our upgrade to SugarCRM 8.0.0, we got this PHP error message: BUCKET => F: [Issue 75][phpError][529][E_WARNING: Declaration of SmartList_Field::get_regular_database_fields($module) should be compatible with Fanatical\Core\v1a\Field::get_regular_database_fields($module, $include_fields = Array, $exclude_fields = Array) in file /mnt/sugar/shadowed/ on line 33]

I'm not sure how to resolve this so we can upgrade- can you help? Thanks! Jennifer

  1. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    Hello Jennifer,

    You will need to get on the latest version of SugarChimp in order to upgrade to SugarCRM 8. We have a package available for download now that ends with "" which will install in Sugar7 and be compatible with Sugar8. If the subscription is under your account, you can get to your order page by going to your main dropdown > Purchases. Find the correct Order and download the correct zip file. From there, follow the yellow section on how to upgrade SugarChimp here:

    Let me know how that goes.

    Thanks! Jon

  2. jearl member avatar

    jearl Verified Purchase

    4 years ago

    Unfortunately it wasn't under my account, and the one who ordered is no longer here. I have our license info, etc - how could I get access to the upgrade?

  3. jearl member avatar

    jearl Verified Purchase

    4 years ago

    SugarOutfitters was able to help with that. Thank you!!

  4. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    4 years ago

    O, great. Well that should get you what you need. I'll close this case out. If you need anything else don't hesitate to ask.

    Thanks, Jon

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