#3748 - Mailchimp activities not showing in Sugar
We've sent many mailchimp mails since December 17, including 8K on the 4th June and 8k on the 7th June but Mailchimp Activities shows no activities since 07-12-2017, with the strange exception of just one of Activity Type "Send" on 18-06-2018.
Here's some info from our Heath Status:
MailChimp Connection: Yes
SugarChimp License: Yes
SugarChimp Version: 8.0.1a SugarChimp Edition: professional Last Ran: 21-06-2018 14:00 Interval: Every5minutes Scheduler Status: Active view scheduler
Pending to MailChimp
Lists: 2 Targets/Leads/Contacts: 1095
Pending Activities from MailChimp
Activities to Process: 8819 Pending Activity Import Job: Done
SmartList Scheduler Status
Last Ran: 21-06-2018 14:00 Interval: Every5minutes Scheduler Status: Active view scheduler
I'm not sure what those 2 Pending to Mailchimp lists are, all our lists are Status: Sync Complete.
It looks like ther are activities pending to sync from Mailchimp but it just isn't happening and the status says "Done".
This problem existed on our previous version of SugarChimp as well, we updated to the latest version to see it that would fix it.
What could be the problem?