by Fanatical Labs

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#3635 - Contacts from Mailchimp are not being synced to SuiteCRM

Closed Bug? created by Michiel Cazemier 4 years ago

Contacts from Mailchimp are not being synced to SuiteCRM. I already reinstalled module in SuiteCRM + tried different target lists. What did we do wrong?

  1. fanatical_jon member avatar

    Jon S Provider

    4 years ago

    Hello Michiel,

    I realized here that I have not responded and closed out the case on our forums so I am doing that now. For anyone that is looking here for the issue we found, it was an issue with the Email Address field being changed in MailChimp to a different label. This causes issues with the sync as we are forced to a hard-coded value for Email Address to connect records to SugarChimp.

    Once the email address field was set back to the default label in MailChimp, the syncing worked across from MailChimp to Sugar. I'm going to close this case out now.

    Let us know if you have any other questions or concerns!

    Kind Regards, Jon

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