by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

Free 30 day trial
Try it Now

#3635 - Contacts from Mailchimp are not being synced to SuiteCRM

Closed Bug? created by Michiel Cazemier 3 years ago

Contacts from Mailchimp are not being synced to SuiteCRM.
I already reinstalled module in SuiteCRM + tried different target lists.
What did we do wrong?

  1. fanatical_jon member avatar

    Jon S Provider

    3 years ago

    Hello Michiel,

    I realized here that I have not responded and closed out the case on our forums so I am doing that now. For anyone that is looking here for the issue we found, it was an issue with the Email Address field being changed in MailChimp to a different label. This causes issues with the sync as we are forced to a hard-coded value for Email Address to connect records to SugarChimp.

    Once the email address field was set back to the default label in MailChimp, the syncing worked across from MailChimp to Sugar. I'm going to close this case out now.

    Let us know if you have any other questions or concerns!

    Kind Regards,

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
  • "Support was fantastic. Great bit of programming and we will be using it for the foreseeable future."

    Read More Reviews

Keep up to date on the latest additions

We'll send you an email every month with handpicked add-ons, reviews, tricks and tips. Don't worry, we hate spam as much as you do.