Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.
#3635 - Contacts from Mailchimp are not being synced to SuiteCRM
Contacts from Mailchimp are not being synced to SuiteCRM. I already reinstalled module in SuiteCRM + tried different target lists. What did we do wrong?
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melissa- Westcoat
- Mark Westerhoff
- danielolivas
- kgm
- Evolution Marketing
6 years ago
Hello Michiel,
I realized here that I have not responded and closed out the case on our forums so I am doing that now. For anyone that is looking here for the issue we found, it was an issue with the Email Address field being changed in MailChimp to a different label. This causes issues with the sync as we are forced to a hard-coded value for Email Address to connect records to SugarChimp.
Once the email address field was set back to the default label in MailChimp, the syncing worked across from MailChimp to Sugar. I'm going to close this case out now.
Let us know if you have any other questions or concerns!
Kind Regards, Jon