by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so you can work in your preferred app. Segment and group your Mailchimp subscribers based on Sugar data so you can market to the right people at the right time. Compatible with all versions and editions of Sugar and SuiteCRM. Created by Fanatical Labs, 2023 SugarCRM Partner Award Winner.

Free Trial

By clicking you consent to share your profile with the developer

#3544 - Report modifications get overwritten

Closed Bug? created by Holger 6 years ago

Hi,

The installation of the SugarChimp Package overwrites the file ./custom/modules/Reports/metadata/reportmodulesdefs.php

This overwrites report customizations made by another package. How can this be avoided?

  1. fanatical_jon member avatar

    Jon S Provider

    6 years ago

    Hello Holger,

    I apologize for the inconvenience caused by the installation. I will look into how we can update Reports metadata without overwriting any customizations already present. Were your customizations done at the code level? Is it an installable module?

    Thanks, Jon

    • Holger member avatar

      Holger

      6 years ago

      Hello Jon, The modifications were done by another installable package. Same as your package, it writes a file custom/modules/Reports/metadata/reportmodulesdefs.php Would be great if you find an option to merge or otherwise set your report settings. Thanks, Holger

  2. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 years ago

    Hello Holger,

    So I've looked into this issue and it seems there is no work around in Sugar to allow multiple installable packages to adjust that report metadata. I know how we can fix you up going forward, but with our package, it will still not be upgrade safe. I wish I had a better answer for you here, but unfortunately this is just an area where Sugar is limited.

    Let me know if you need help merging those files and I will be glad to hop on a call and do that with you. Is there anything else I can help with for now?

    Thanks, Jon

  3. fanaticallabs member avatar

    Fanatical Labs Provider Affiliate

    6 years ago

    Hello again,

    I'm going to close this case out now. Don't hesitate to respond here or start a new support case if there is something else I can help with.

    Kind Regards, Jon

This case is public. Please leave out any sensitive information such as URLs, passwords, etc.
Saving Comment Saving Comment...
Rating
Rating
  • "SugarChimp is working great. We're able to sync all of our lists and subscriber fields between MailChimp and SugarCRM. SugarChimp Support also did a great job supporting us as we were setting everything up."

    Read More Reviews