by Fanatical Labs

Save Your Team Countless Hours. SugarChimp syncs your lists in both directions so that you can work in your preferred application. Segment and Group your MailChimp subscribers based on SugarCRM data so you can market to the right people at the right time. Fully compatible with all versions and editions of Sugar and SuiteCRM.

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#3364 - Contacts in a Synced List

Closed General Question created by paulinechow Verified Purchase 3 years ago

I created a filter to automatically sync contacts to MailChimp. Will SugarChimp know to exclude invalid email addresses and emails that are denoted as opt out from SugarCRM? Also, if a contact has more than one email address, will SugarChimp sync the primary address only? Thanks!

  1. fanatical_jon member avatar

    Jon S Provider

    3 years ago

    Hello Pauline,

    Those are great questions. So, for filtering, SugarChimp will not allow any invalid or opted out email addresses to get across to MailChimp. However, it does allow the records with those email addresses to be added to the Target List. For records with multiple email addresses, SugarChimp only uses the primary address, as you've suggested.

    I hope that clears everything up. Let me know if you have any more questions as you go through your trial. I'm happy to hop on a call with you to discuss your needs and how SugarChimp can help. With the Ultimate plan, you get a free 2-hr Setup and Training. You can schedule that from this link:

    Is there anything else I can help you with for now?

    Kind Regards,

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