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#3324 - Cannot Merge Accounts in Sugar CRM - Sugar says it's SugarChimp causing the problme
please see the below reply from Sugar support regarding the problem I have merging Accounts in Sugar:
Thank you for contacting SugarCRM Support. I created a clone of your instance and disabled the SugarChimp module, since I noticed that appearing in the error message in the screenshot you provided. Once I had done that, I was able to successfully merge two accounts without seeing the error.
The problem, therefore, is with the implementation of SugarChimp and that needs to be addressed.
Please let me know if I can be of any further help in this matter.
Technical Support Engineer less